OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 85 comments received in the last 90 days.
12 May 2025
Carly was very helpful when going through the process and purchasing the car and the handover.
03 May 2025
That spend time and effort to make sure you have all the right information about your new car thanks
03 May 2025
Very easy process and procedure to part exchange our mini for a brand new one.
25 April 2025
I was kept in the loop the whole time. My sales representative was very helpful throughout.
23 April 2025
As above.
18 April 2025
Everything went well
07 April 2025
Carly at Group 1 Bedford was extremely helpful in the purchasing of my vehicle
04 April 2025
Car ordered end of Jan and picked up on the 22/03/25. I had ordered a centre console box as an extra but found that that had not been ordered or fitted when i picked up the car. Also i had requested mini protect x but that had also not been added.
03 April 2025
5 stars Completely satisfied with my experience at the mini garage sales centre .no questions or job was to difficult
13 May 2025
Very happy. Got the problem resolved and explained clearly.
05 May 2025
The service was faultless, every one I spoke to was very friendly, and the car valet was exceptional
05 May 2025
Excellent service
03 May 2025
Great service at a good price.
02 May 2025
Easy check in, clear and regular communication.
30 April 2025
All done in good time and well communicated
27 April 2025
Good service and available slots within reasonable timeframe.
23 April 2025
Staff were excellent and very accommodating
21 April 2025
As above Charlotte was extremely helpful and even collected and delivered back the car. She also arranged for the spare key battery to be replaced
20 April 2025
I have 'NEVER' seen my service being recorded and explain (very impressive)
14 May 2025
I was extremely satisfied with my experience at the MINI Centre. Joshua went above and beyond to make the whole process smooth and enjoyable. He was friendly, knowledgeable, and never pushy, which made me feel comfortable and confident in my decision